Threadline by 8v Digital
Inquiry Intake & Messaging CRM

Capture every lead. Triage with AI. Alert your team in seconds.

Threadline transforms scattered web forms, WhatsApp messages, and email inquiries into a single, structured pipeline. AI classifies lead intent instantly, so your reps respond while the lead is hot.

Built for teams where speed to lead determines revenue

If your deals close over conversations rather than self-checkout carts, response time is everything. Threadline is purpose-built for service organizations.

Agencies & Consultancies

Eliminate lost RFPs. Route client inquiries directly into dedicated project stages and alert account managers on Telegram or WhatsApp immediately.

Clinics & Professional Services

Manage patient and client consultations with strict role-based access. Send automated WhatsApp reminders and confirmations without manual messaging.

Contractors & B2B Suppliers

Field high-ticket commercial inquiries from web forms and WhatsApp chats in one place. Keep quotes, activities, and follow-ups in sync across your sales reps.

Everything you need to turn inquiries into closed deals

No bloat, no complex onboarding. Straightforward tools that help your team respond faster and track deals clearly.

Omnichannel Lead Intake

Capture inquiries from web forms, WhatsApp Business, and incoming emails directly into an organized visual pipeline without manual data entry.

AI Autopilot Triage

Powered by Google Gemini. Automatically scores lead urgency, categorizes intent, tags high-value requests, and surfaces summary cards.

Instant Multi-Channel Alerts

Notify the right team members instantly via WhatsApp, Telegram, or email notifications the second a new lead submits an inquiry.

WhatsApp 2-Way Quick Chat

Integrated Cloud API drawer allows sales reps to read conversation history and send direct WhatsApp messages from inside the CRM.

Follow-Up Automation Recipes

Never let an opportunity slip through the cracks with scheduled recipes for 24-hour follow-ups and stale lead alerts.

Strict Privacy & Data Isolation

Each organization runs in an isolated database environment with granular role-based permissions and zero cross-tenant data sharing.

Explore All Features →

Experience Threadline in action

Explore our live demo sandbox with pre-loaded leads, pipeline stages, AI triage cards, and WhatsApp messaging flows.